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Six-Hour
Seminar Series:
Behavioral Selling Skills -
This program is a
DISC-based seminar, it is designed for maximum
impact to change the ways in
which you deal with with prospects an clients.
You will learn how to
apply these behavioral tools
to increase sales and build stronger
relationships.
Dynamic Customer Satisfaction
- This is an exciting
seminar that sets the stage for a
planned customer satisfaction
focus in your company. Topics covered: The Rules
of Service have
Changed,
Understanding both the internal and external
customer, Developing an exceptional
customer attitude, and
developing customer friendly systems.
Building High Performing Teams
- This program looks at
the unique challenges of working together to
maximize collective results. You will learn the
Concepts of teams and workgroups,
understand Behavioral
Communication skills, developing common values,
focus on Mission and
Vision and implement a Team
Continuous Improvement Model.
Dynamic Communication -
Developing an understanding of
people provides you with
with a tremendous edge in any
interaction involving people. By recognizing
si9milarities and
difference you can: enhance
communications and collaboration, Strengthen our
understanding
of others and nurture and
enhance your relationships.
Your Attitude is Showing -
By understanding and
applying the material in this seminar, you
will understand why decisions
are made and conflicts are cause, gain an
understanding of how you
see the world differently and
value different things in life from others. The
seminar is a good team
building and especially
managers who are challenged to get others to
work together.
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