(Produced by Resource Associate Corporation RAC)

Most business leaders recognize that CHANGE is now more rapid, more pervasive, more complex and more

challenging than ever before.  As a result, business management and operational systems must be continually

transformed to meet tomorrow’s challenges — today.  Are you dealing with change effectively? One critical area

requiring changes maybe your planning process.   The question isn’t whether to Plan — But HOW?  Who should

be involved?   Where do you begin?  How do you meet expectations of owners, shareholders and employees?  How will

we assess progress and motivate everyone to exceed expectations?  Many organizations plan by predicting future

 financial goals.  Others go through the motion and then file the plan for next years reference.  Your business plan

needs to become your road map to prosperity and a tool guiding you to your future.  The challenge is to begin

with a strategic thinking process assessing functional capabilities for creating customer satisfaction — internally

and externally.  The opportunities for success are detailed in the planning process by identifying, defining, assigning

and managing critical success factors. Focus on those actions that absolutely must be completed to meet the business profitability and performance goals.  How well you attract and maintain customers; involve, recognize and appreciate employees; and provide a return on investment to owners and shareholders (stakeholders) is the full measure of your

success.  Failing to plan jeopardizes your chances for making meaningful progress and ensuring long term growth and viability.  

The challenge is to create a planning process that motivates management and employees to meet or exceed

performance expectations.  The real issue is how long can you afford to exist without a detailed road map to

develop your organization.   That’s what this development workshop is all about.  The measurement of our

success is your satisfaction — we guarantee it!

  How Effective Are Your Planning Results?

                                                                            Yes   No

Are you losing business to competition?              ___  ___

Is it getting harder to be profitable?                     ___  ___      

Did you exceed last year’s goals?                        ___  ___

Are priorities clear to everyone?                          ___  ___

 Is meeting the budget critical?                             ___  ___

 Does everyone know what’s critical in their job?   ___  ___

 Do managers get rewarded for results?                ___  ___

 Do managers communicate effectively?              ___  ___

 Are there too many excuses for delays?              ___  ___

 Are you satisfied with your earnings?                  ___  ___

      Build a Strategic Business Plan, customized to your business, to include:

• Internal and External Assessment

• Marketing and Sales Plan

• Financial Plan

• Competitive Analysis Outline

• Critical Success Factors.

Define key strategies:

• Operational

• Sales & Marketing

• Safety & Operating

• Communication

• Customer Service

• Information & technology

• Financial

In this program you will:

Outline obstacles, solutions, action steps and realistic target dates to key objectives.

Analyze your current Selling, Leadership, Business Knowledge and Communications skills to increase overall

effectiveness.

Discover the key role that attitudes play in determining your overall behavior and how to more effectively develop

an attitude that’s targeted for success.